Hospitality Team Member Apprenticeship Level 2
- MOA
- Employer Premises
- Level
- Level 2
- Type
- Apprentice
- Duration
- 18 Months
- Location
- Employer Premises
- Start date: Roll on
- MOA
- Employer Premises
- Level
- Level 2
- Type
- Apprentice
- Duration
- 18 Months
- Location
- Employer Premises
- Start date: Roll on
An Apprenticeship is a perfect choice if you want to continue your studies and develop your skills, knowledge and behaviours in a specific industry, while also earning a salary in full-time employment; kickstarting your long-term career path.
A Hospitality Team Member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although Hospitality Team Members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods. Specialist areas in hospitality include food and beverage service and food production.
The Hospitality Team Member Apprenticeship has a typical duration of 12-18 months where 80% of this will be focusing on your job role and 20% completing off the job training. You will be focussing on the skills, knowledge and behaviours of the Hospitality Team Member Standards, whilst working independently and as part of a team in an organisation.
- Course Overview
Apprentices have the opportunity to attend the College’s Skills Academy sessions which address a range of topics such as: Communication Skills, Influencing & Negotiating, Networking and Resilience. Students will also be able to take part in taught group sessions and guest speaker talks.
Your Apprenticeship skills, knowledge and behaviours will be split into 5 key focus areas:
Customer
Business
People
First Line Supervision/Team Leading
Food & Beverage Service OR Food Production
As an apprentice you will be continuously assessed in your workplace throughout your Apprenticeship by your advisor, face to face and remotely. Apprentices will take part in a mix of blended learning with a focus on developing the students’ confidence in communicating via online platforms.
End-point assessment (EPA) is the final stage that an apprentice goes through to complete their Apprenticeship. The apprentice must demonstrate their learning to an independent end-point assessor and the grades available are distinction, pass or fail. There are four assessment events for this standard and the professional discussion must be the last one completed:
On-demand test
A 90-minute, on-demand, multiple-choice test, comprised of scenario-based questions.
Practical observation
A three-hour observation of the apprentice in their working environment. It will involve the apprentice covering a range of tasks. This test can be split to cover preparation and service.
Business project
This section will comprise a project looking at an idea/opportunity to make improvements to the business. It will require a research phase and will be presented to the employer and an independent assessor.
Professional discussion
A 40-minute structured meeting. The discussion will focus on the skills and knowledge gained on programme.
For more detail on the Apprenticeship standard for this qualification visit the Institute of Apprenticeships and Technical Education.
- Progression Routes
Upon completion of this Apprenticeship apprentices may choose to progress onto the Hospitality Supervisor Level 3 Apprenticeship or may choose to move on to further full time work within the industry.
There are a variety of exciting roles within the hospitality industry such as:
Barista
Bar Tender
Waiter
Sommelier
Kitchen Assistant
Mixologist
You can discover all the opportunities available to you by exploring the full list of careers in the industry.
- Entry Requirements
To study this Apprenticeship students must:
Show enthusiasm for the subject area
Have evidence of good skills in practical subjects
Enjoy working with other people
Show a commitment to study
Be able to work independently
Have good interpersonal skills
You must have 4 GCSEs at grade D/3 or higher including Maths or English.
- How to Apply
If you would like to enquire for this Apprenticeship, please click 'Enquire' in the top right, follow the steps, and our Apprenticeship Team will be in touch with you. Alternatively, you can explore our current vacancies on the 'Apprenticeship Vacancies' page and apply now.
If you are already employed then please contact our Apprenticeship Team on 01524 521483.
Course code: A33956-A1A
