As a Hospitality Team Member apprentice, you can go onto work in a wide range of establishments. These can vary from bars, restaurants, cafes, conference centres, banqueting venues, hotels and contract caterers.

You will be entering a very varied profession and while you will be choosing to specialise in a certain area you need to be adaptable and ready to help support other members of the team across the business you work for during busy periods.

Specialist areas you can go into as a Hospitality Team Member include-

• Food and Beverage Service

• Serving alcoholic beverages

• Barista

• Food Preparation

• Housekeeping

• Concierge and guest services

• Reception

• Reservations, conference and banqueting

Your Apprenticeship skills, knowledge and behaviours will be split into 4 key focus areas:

• Leadership - leadership styles, supervisory management, diverse needs

• Customers - customer profiles, desired outcomes

• People - communicate to motivate and support, maximise team members’ potential

• Business - vision and values and to achieve targets, Understand the financial operations of hospitality businesses

As an apprentice you need to be employed for at least 30 hours a week.

For more detail on the Apprenticeship standard for this qualification visit the Institute of Apprenticeships and Technical Education: Institute of Apprenticeships and Technical Education.

Assessment

This apprenticeship is assessed by an End Point Assessment which uses four assessment methods which include:

• On Demand Test- This involves a 90 minute on demand multiple choice test. It will include scenario-based questions.

• Practical Observation- This involves an independent assessor coming out to your workplace to observe you carrying out your duties in line with the standard. This takes place over 2 hours.

• Business Project- This involves you as an apprentice putting together a project and report focusing on an opportunity/challenge/idea that you feel would make an improvement to the business you are working in. You will produce a written report.

• Professional Discussion- This involves taking part in a structured discussion with an independent assessor lasting 40 minutes, to demonstrate the knowledge, skills and behaviours not already covered in the previous assessment methods. Included in the 40 minutes is 10 minutes for the presentation of business project and a question and answer session.

Upon completion of this Apprenticeship apprentices may choose to progress onto the Hospitality Supervisor Level 3 Apprenticeship or may choose to move on to further full time work within the industry.

There are a variety of exciting roles within the hospitality industry such as:

• Barista

• Bar Tender

• Waiter

• Sommelier

• Kitchen Assistant

• Mixologist

You can discover all the opportunities available to you by exploring the full list of careers in the industry.

To study this Apprenticeship students must:

• Show enthusiasm for the subject area

• Have evidence of good skills in practical subjects

• Enjoy working with other people

• Show a commitment to study

• Be able to work independently

• Have good interpersonal skills

4 GCSES at Grade 3/D or higher including English and Maths or Functional Skills Level 1.

Or the ability to demonstrate ability to this level through initial assessments.

If you would like to enquire for this Apprenticeship, please click 'Enquire' in the top right, follow the steps, and our Apprenticeship Team will be in touch with you. Alternatively, you can explore our current vacancies on the 'Apprenticeship Vacancies' page and apply now.

If you are already employed then please contact our Apprenticeship Team on 01524 521483.

Course code: A33956-A1A